Intangible Squared
Produktnummer:
18a9c41529eda44f2b8ff692244ded1583
Autor: | Buffa, Luca |
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Themengebiete: | Brand's Voice Brand Personality KOL Loyalty Online Travel Agency Opinion Leaders Personas Search Engine Optimization VoC Voice of Customers |
Veröffentlichungsdatum: | 03.07.2022 |
EAN: | 9783910406001 |
Auflage: | 1 |
Sprache: | Englisch |
Seitenzahl: | 342 |
Produktart: | Kartoniert / Broschiert |
Verlag: | Luca Buffa |
Untertitel: | Digital Marketing for the Hospitality and Service Industry |
Produktinformationen "Intangible Squared"
Digital marketing encompasses more than eight branches. In the service industry managers must learn how to compensate for the intangibility that characterises digital technologies. This book explains most of the theories and the techniques necessary to avoid typical mistakes and to promote online hotels, restaurants, local tourism development offices, wellness centres, gyms and other clubs. You will learn how to: • improve the position in the Search Engine with SEO techniques • manage paid promotions such as Display Campaigns and Google Ads • use social media, such as TikTok and Facebook • create Content for your channels • sell services with Online Travel Agencies and other distributors • implement Internet of Things in the service’s operations • automate the management with Artificial Intelligence • understand the potential of Augmented and Virtual Reality • analyse your guests’ interests • answer positive or negative Reviews • design a brand Voice and Personality • get closer to your audience • lead Influencers and Opinion Leaders

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