Produktnummer:
183289b25a887842a28aedd880fc1f5f8e
Themengebiete: | Data quality Information and communication technology (ICT) Integrated service delivery (ISD) Online services Public administration User interface e-Government e-Procurement |
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Veröffentlichungsdatum: | 08.10.2014 |
EAN: | 9781489981899 |
Sprache: | Englisch |
Seitenzahl: | 251 |
Produktart: | Kartoniert / Broschiert |
Herausgeber: | Assar, Saïd Boughzala, Imed Boydens, Isabelle |
Verlag: | Springer US |
Untertitel: | Best Practices from Around the World |
Produktinformationen "Practical Studies in E-Government"
Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in eight countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers.

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